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Returns & Refunds

If you need to make a return or exchange, you're welcome to do so within 30 days. Please send an email to contact@isomassager.com with your order number and reason for return. You will be responsible for return shipping costs.

All returned items must be sent back to us unopened, unused, and in their original condition. We reserve the right to refuse a refund or exchange.

Please note that if it has been over 30 days from the date you received your item(s), then we are unable to accept your return.

We will refund items if they are damaged upon arrival. Please send us a picture of the item(s) to contact@isomassager.com and one of our customer service team members will get back to you within 2 business days.